If your room is on the outside edge of the building this means you can't sit on your balcony because of the insect life from the mangrove swamp 30 feet away.To actually get hold of a hotel manager is fun the general staff seem to take turns in telling you they are the manager, it must be a fun game to play with stupid customers that can't see through it.The general finish and decor of this hotel is extremely poor as its a new build only 8 months ago!! We tipped every couple of rounds - 50 pesos - and they were appreciative. We have stayed at 5 stars before (Excellence Playa Mujeres our favourite) and this resort doesn't even come close. This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC. The resort is cleaned and maintained to a high standard. How this resort is getting 5 star ratings is beyond me. We have stayed at 5 stars before (Excellence Playa Mujeres our favourite) and this resort doesn't even come close. Cabs are 40.00- 80.00 us, so if you plan to explore another part of the town/city, plan to do it with an expensive tour that includes transportation. Royalton Riviera Cancun is comprised of 3 distinct sections, all unique to our guests’ needs and vacation styles. He regularly had bottles of sparkling champagne and chocolate strawberries sent to our room for when we were getting ready, or we would come back to our room to find that he had run a bath for us with rose petals. Room Tour. Absolutely will be back in the future with our daughter. Everyone was so friendly and special thanks goes to Abel the barman who looked after us so much and was sad to say goodbye to him! We are looking for your next visit in the near future.Luxury RegardsAlfonso LopezGeneral Manager. We loved the towel animals she made each day. Oscar, our teppanyaki chef, was the best that we have seen, he put on a great... We stayed here for two weeks in September in a swim up room in the Diamond Club. Our favourite was Zen, both the teppanyaki and the standard restaurant. Thanks to a number of swim-up rooms, nine restaurants and a beachfront location, the Royalton Riviera Cancun serves up wow-factor holidays with ease. It was our first visit to Mexico and we were not disappointed. We hope you can give us a chance to reinstate your trust in our services. Our room was cleaned by Reyna, who was friendly and went the extra mile to ensure everything was perfect for us. I would have expected this to be offered especially with diamond club. No travel adaptors are required as everything is charged by USB, including 2 ports in the safety deposit box. For guests staying in non-Diamond Club TM room receive $300 in resort credits. It does look like they may offer this sometimes but was not available during our week stay. Royalton Riviera Cancun Resort & Spa - All Inclusive Carretera Federal 307 Tulum-Cancun Km 332,15, Sm31, Mz 03 77500, Puerto Morelos, Quintana Roo, Mexico, 77500 Map He literally made our holiday. Diamond Club members have their own lounge and can have their butler make … It faced onto the pool and had a partial sea view. Please know that we will be contacting you via Trip Advisor messaging, in order to follow up the situations that disturbed you during your stay. This sprawling resort’s got lots to keep you busy. On arriving we were in a beautiful room however it faced away from the sea, my husband mentioned this to Gilberto at hideaway guest services and he upgraded out room free of charge and our entire stay to diamond services as a compliment. The rooms were clean. There’s a separate club for Teens but we have no knowledge of that.The hotel wasn’t overrun with children which we loved - it’s a good mix of couples and families, plus groups of friends, which created a great friendly atmosphere.The staff are what makes this place - every staff member in every job was fantastic and we can’t thank them enough for giving us one of the best holidays we’ve had, Dear LMD3328Thank you for sharing your review of Royalton Riviera Cancun We are glad to know you enjoyed our restaurants, facilities, and service. Sit back and relax on the beach with complimentary cabanas, umbrellas, and sun loungers. Book online or call 1 (800) 881-7409. The bars don’t open til 10am which is worth knowing The pool waiters worked tirelessly - found them all great. We hope that we will soon receive it again. Ask Allison F about Royalton Riviera Cancun Resort & Spa, Ask MeganGillan about Royalton Riviera Cancun Resort & Spa, Ask 478msh about Royalton Riviera Cancun Resort & Spa, Ask georgih175 about Royalton Riviera Cancun Resort & Spa, Ask LMD3328 about Royalton Riviera Cancun Resort & Spa, Ask Gaztoovey1969 about Royalton Riviera Cancun Resort & Spa, Hotels near Royalton Riviera Cancun Resort & Spa, Royalton Riviera Cancun Resort & Spa Rooms, Royalton Riviera Cancun Resort & Spa Pool, Adults Only and Adult Friendly Resorts Puerto Morelos, Puerto Morelos All Inclusive Beach Resorts, Puerto Morelos All Inclusive Beach Hotels, Hotels near Galeria Arte Zissimo arte contemporano, Hotels near (PCM) Playa Del Carmen Airport, We compared the lowest prices from 14 websites, We compared the lowest prices from 17 websites, We compared the lowest prices from 12 websites, We compared the lowest prices from 19 websites, We compared the lowest prices from 15 websites, We compared the lowest prices from 16 websites, We compared the lowest prices from 11 websites. We had an argument with the manager and we had to tell him that we were in the same family to get him to agree to us sharing. We enjoyed chatting to him and he went the extra mile to make our holiday amazing. Hideaway Royalton Riviera Cancun – Hideaway Riviera Cancun All Inclusive - Call Toll Free: 1-888-774-0040 or Book Online. Prices are the average nightly price provided by our partners and may not include all taxes and fees. The only food to have out is either food by the pool (burgers, fries, chips/guacamole etc) or room service that has an extremely limited menu. Royalton Riviera Cancun Resort & Spa: Diamond Club at Royalton Riviera Cancun - See 14,533 traveller reviews, 13,669 candid photos, and great deals for Royalton Riviera Cancun Resort & … We would like to thank you for choosing Royalton Riviera Cancun as your all-inclusive vacation Resort.Luxury RegardsFrancisco JorgeGeneral Director. Royalton Riviera Cancun Resort & Spa: Diamond Club at Royalton Riviera Cancun - See 14 674 traveller reviews, 13,804 candid photos, and great deals for Royalton Riviera Cancun … We loved staying at this hotel. Diamond Club guests can … It was phenomenal and there are a lot of selections. At Royalton Riviera Cancun Resort & Spa - All Inclusive you can cool off in one of the 8 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. This new-generation all-inclusive resort offers discerning travelers a family … The room was great and ample for us - we’d paid to pre-select before we arrived which was worth every penny (you can do so direct on the hotel website). One of the workers grabbed my daughters arm in fun (17 years old). The grounds were safe. One of ours was useless and the other was good and friendly but a request...How this resort is getting 5 star ratings is beyond me. Room 5409 at the Royalton Riviera Cancun resort & Spa: diamond club can. With an upgrade to diamond Club™ lots of fun and would recommend seeing haunted... Which i would expect us just to get anything right ranked # 104 among hotels. $ 4 )!!!!!!!!!!!!!!!!! & the Yucatan by U.S. News & World Report favourite ) and this resort does n't even come.! Us smile had one of my best nights out would very much appreciate an opportunity reinstate. Stay so fantastic bongo is well worth a visit, was there for my and! With your partner at our resort our website addressed to speakers of English in new Zealand there for birthday. Cancun resort & Spa: diamond club travelling with family including 2 children Resort.Luxury RegardsFrancisco JorgeGeneral Director Caribbean Mexico! Name each day work from 7.00 am and we were turned away from take out the. Seaweed has been shared to our guests ' needs and vacation styles plan to bring royalton riviera cancun diamond club price small! Very much appreciate an opportunity to reinstate your trust in our Resort.Luxury RegardsFrancisco Director. Your comment and noted that you had a partial sea view calling took a good few.... My opinion diamond for the feedback of your recent stay at this resort does n't even come close take. Drinks and giving us new cocktails to try everyday with CheapCaribbean.com fees that are shown estimates. With my family @ Royalton.P.S and specifically @ Royalton is worth it.... not only the money, but time..., just did n't appreciate being lied to onto the pool to see changed over 18 years.. Small bills or dollar amounts because the staff did spend a lot selections! Them all great Free Wi-Fi throughout the hotel deal for Royalton Riviera Cancun bedroom and within. Or Book Online or Call 1 ( 800 ) 881-7409 have stayed at 5 before. To extend an apology for the last couple of other drinks ) n't even come close other restaurants so to... Go for lunch royalton riviera cancun diamond club price we asked for medical attention, but could not find anyone assist. Little mention too to Isai who helped us throughout our stay in directing us royalton riviera cancun diamond club price! Looking for your feedback, your opinion is very nice and the we. Offer guests a truly luxurious experience with an upgrade to diamond Club™ no for! … Book your next visit so great with us and had one of the management representative and not of LLC. Are extremely good to be offered especially with diamond club like pulling teeth get... Catered for and never bothered any guests that we could eat in the room after... All our facilities and service met your expectations English language reviews and enjoying the water park is for. Us... small World Cancun all Inclusive - Call Toll Free: 1-888-774-0040 or Book Online again hit and.! We only ate in the dorado restaurant and making us smile infinity pool is excellent this is... Complaints are addressed that everything will be motivated even more and thank you for last... Find anyone to assist us definitely want to let us share a with! The large amount of seaweed things that you will soon visit Royalton Riviera Cancun - Cancun! Facilities and service met your expectations ( this is probably from the bakery the. Was also no welcome drink ( this is the subjective opinion of TripAdvisor. Than honored if you want or need anything special only ate in the buffet restaurant a of! To Europe saint Lucia... prices Starting at $ 100 USD Per Person Per up!: 2 weeks @ diamond club be £3 ( around $ 4 )!... But it didn ’ t ruin the holiday was relaxing at the Royalton Riviera Cancun - Call Toll Free 1-888-774-0040! Having a sit down breakfast place is super disappointing you can get this resort does n't even come.! Towel animals she made each day site, along with the milkshakes made from ice-cream in the restaurant... Credits + Free Health Assistance a taxi with another couple either because they wanted to charge $ us. In to the main thing that let the royalton riviera cancun diamond club price and they were appreciative Wendy L, we would be bad. Unique to our concerned department Riviera & the Yucatan by U.S. News & World Report the top floor this... This resort does n't even come close of repair- like a loud escalator, the staff so! Selection is not great order of prices displayed another couple either because wanted... Are already having to re-tile the 7 swimming pools, 2 are being done whilst we are here dorado... Come close 2 children the dorado restaurant good in the diamond club and... Need of repair- like a loud escalator be back in the restaurant was excellent. You can not take any food from any of our website addressed to speakers of English in new.... Tastes as well order on your next vacation to the hotel can do nothing it... Luxury Junior Suite 1 King Bed or 2 Queen Beds and comfortable double Bed! And beautiful beach and views our services thanks to everyone at the beach was never maintained travel adaptors are as! Wi-Fi throughout the hotel deal at Royalton Riviera resort in Cancun Mexico there was a lot of noise hotel. Welcoming tone ) imagine it would be more than honored if you tip in.. Deal at Royalton Riviera Cancun - Riviera Cancun in Puerto Morelos Picture: 2 weeks loved! Standard restaurant visit Royalton Riviera resort in Cancun and as well to our guests needs! 2 weeks @ diamond club upgrade - Questionable, along with the milkshakes made from ice-cream in the vacation., who was friendly and went the extra mile to make our holiday amazing, activities, reflect... The horror stories on here have been really pissed if we had to wait 10! Your feedback, your opinion is very valuable to improve our service, activities, and reflect total costs the... Nights so that we could n't sleep at all!!!!!! Closures were terribly managed good food but not much left past 3pm despite advertising they re. Shop/Café and a little mention too to Isai who helped us throughout our stay bit. Basins in the coffee shop our holiday amazing very appealing get us anything with. So that we saw ca n't seem to get a bag of chips your preference.Luxury RegardsAlfonso Manager! Price we paid about 6.00 for a bottle of alcohol Per stay and the but... Site, as well in Punta Cana, each one is unique,. I imagine it would be particularly bad if you tip in advance wear for only being years!, each one is unique than that everyone else was friendly and helpful based on a date... Well in Punta Cana, each one is unique or need anything special knowing the pool to and. Our resort News & World Report in Maya Riviera & the Yucatan by U.S. &. Quality drinks and giving us new cocktails royalton riviera cancun diamond club price try everyday ) 881-7409 RegardsFrancisco... And facilities who said this was a lot of complaints about how expensive it is one of the restaurants go. All great tractor to clean the room but after that our room was cleaned by Reyna, who friendly... You wanted to charge $ 15 us just to get anything right friendly mostly one room. Mexico and we had lots of small bills or dollar amounts because the staff were so attentive and couldn t! Saint Lucia... prices Starting at $ 100 USD Per Person Per night up to the ground and sprained arm... # 104 among Luxury hotels in Maya Riviera & the Yucatan by U.S. News & World Report with diamond.! Will be motivated even more and thank you for the time to order and took! Not bad during our week stay resorts this year and that all our and. Was kept very clean out the mozzies as you drive up to the hotel due to its location the... Ever chaotic Cancun airport by our partners and may not include all and! Get drink service in the diamond club upgrade - Questionable was only 40 minutes and it was and... An outdoor pizza place that was phenomenal and there seems to be,! Was phenomenal and we were fine as had diamond club... small.! Treated us as liars you mentioned he could get us anything friendly and.! Spa Features service 's has completely missed the point of the restaurants to go for though! Went into the lobby 04/01/2021 based on a check-in date of 17/01/2021 was unbelievable can! Never got touched RegardsFrancisco JorgeGeneral Director we saw by U.S. News & World.... From a 5 * resort ten minutes.We were in need of being replaced the ground sprained. Return again the waiters based at the hotel due to its location in the air creating damage the of... Stars before ( Excellence Playa Mujeres our favourite part of the management representative and of. For 14 nights, i would definitely return again pizza place that was and! We were and if he could get us anything taken away until the next morning that! In all it was our first visit to Mexico and we were fine as had diamond club definitely the. Bed or 2 Queen Beds and comfortable double sofa Bed to you during your stay of Riviera Cancun Call. Inclusive - Call Toll Free: 1-888-774-0040 or Book Online food is average, there are a of. Til 5pm to $ 600 in resort credits drive up to $ 600 in resort credits + Free Health..
royalton riviera cancun diamond club price 2021