Business Comment. Earlier this year, First suggested it could turn its back on UK rail after the expiry of its current contracts, which also include Great Western Railway and the small, open access Hull Trains. Some rail commentators greeted this morning's announcement with surprise: not that First Group and the Italians had won it, but that a decision had been made at all. One of the UK’s largest and most experienced rail operators, carrying 340m passengers almost ten billion miles last year across our four franchises and our open access operation. In the UK, First Bus is one of Britain's largest bus companies with 1.6 million passengers a day, and First Rail is one of the country's largest and most experienced rail operators, carrying more than 260 million passengers in 2017/18. We introduced refurbished trains to the Portsmouth-London line in late 2019, with new suburban rolling stock due in the next few months. First Group owns Great Western Railway (GWR) which operates the Great Western rail franchise area. Most computers will open PDF documents automatically, but you may need to download  Adobe Reader. In fact, we are investing in new rolling stock to improve our customers’ journeys across all our franchises. East Coast Trains is a future open access operator in the United Kingdom owned by FirstGroup.It has been granted permission by the Office of Rail & Road to operate up to five return services per day between London King's Cross and Edinburgh via the East Coast Main Line from October 2021. First Rail is one of the UK’s most experienced rail operators, carrying more than 340m passengers across four franchises and our open access operation. FirstGroup: We won't be forced into any 'desperate' rail bids. Die Übernahme, die im Oktober gleichen Jahres genehmigt wurde, umfasst auch eine Beteiligung an Greyhound Lines, dem … GWR provides high speed, commuter, regional and branch line train services, carrying more than 100 million passengers every year across the Great Western rail franchise area, which includes South Wales, the West Country, the Cotswolds, and large parts of Southern England. We have signed an extension to franchise, meaning we will run it until at least March 2023, bringing our experience of managing the route over many years to ensure the successful delivery of the major programme of infrastructure upgrades on the network. FirstGroup plc Annual Report and Accounts 2020. Our commitment to the service continues; we have ordered five new trains which will deliver more capacity and comfort for our passengers. The only nationwide operator of scheduled intercity coaches, with a unique network of 2,300 destinations across North America and an iconic brand. Avanti West Coast, serving as part of our joint venture with Trenitalia known as the West Coast Partnership, runs the current intercity services on the West Coast Main Line. You’ll never have to worry about losing your ticket or forgetting your change again. Across the region, our services stop at diverse towns and communities. Also, we are embracing new technology to enhance the customer experience. Great Western Railway carries 1.5 million passengers every week on 9,000 services, calling at 276 stations. Later in 2008 another two were leased to release the Class 222 Pioneers for transfer to East Midlands Trains in 2009. The £7.5bn Great Western Mainline modernisation programme is the biggest investment on the route since Brunel. We are committed to improving the customer experience; all our TOCs are seeing investment in what our passengers tell us they want – more trains, more seats, better Wi-Fi, and more information. 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