Which languages are spoken by the staff at Bahia Principe Luxury Esmeralda? Quieter rooms by the 2nd pool - ground floor with young children, Dear Guest, We strive to provide the best possible service to our guests throughout their stay. We told a guard. Hotel Class: Upscale. It lacks class and and being a 5 star hotel is a stretch. See more questions & answers about this hotel from the Tripadvisor community. Again there was no concern whatsoever about social distancing. The staff speaks multiple languages, including Spanish and French. Wrack der Astron. See Hotel Details. gran bahia principe esmeralda hotel punta cana. On the other hand, we inform you that we do follow a very strict daily cleaning program and constantly monitoring all safety and quality standards in our hotel since the health, welfare, and satisfaction of our guests are our priorities. Ratings based on 999 Verified Reviews. They said all the other rooms were taken, even though people on the same plane as us were given rooms in building 90-92 which are the closest. Book Bahia Principe Luxury Esmeralda, Punta Cana on Tripadvisor: See 8,412 traveler reviews, 9,537 candid photos, and great deals for Bahia Principe Luxury Esmeralda, ranked #66 of 164 hotels in Punta Cana and rated 4.5 of 5 at Tripadvisor. We were sitting by the only pool open and noticed three large feces lying in the water. However, during day 2 of our stay, the staff was very pushy about my friend and I going to the COCO Bongo night club. He said he would be right back. Soyez assurés que nous prenons vos observations en grande considération et qu'ils ont déjà été transmis à la Direction. Reserva Bahia Principe Luxury Esmeralda, República Dominicana en Tripadvisor: 8.412 opiniones y 9.537 fotos de viajeros sobre el Bahia Principe Luxury Esmeralda, clasificado en el puesto nº.65 de 153 hoteles en República Dominicana. Yes, guests have access to a pool, a fitness center, and fitness classes during their stay. Once in their care, it is up to the guest to make choices about further medical treatment, including insurance, access, and distance. After you can enjoy a meal at one of the property's 4 … Gym. The staff are friendly, inviting, professional and they always make us feel welcome! It is Not safe for Americans there and I know I was targeted for being American. Bars only served beer. However, during day 2 of our stay, the staff was very pushy about my friend and I going to the COCO Bongo night club. Tropical parties, scavenger hunts, Olympic games, contests, karaoke, theme nights. The following morning- my friend and I went to eat, and it was clear the employees at the resort knew what had happened to me. We had reservations at specialty restaurants and when we got there there was a sign on the door “closed”. I stayed at Luxury Bahia Principe Esmeralda in Punta Cana from 11/8/2019-11/12/2019 and I will NEVER-EVER go back. I was given the date rape drug, and I was raped and left for dead on the. Are there opportunities to exercise at Bahia Principe Luxury Esmeralda? It lacks class and and being a 5 star hotel is a stretch. Bahia Principe Luxury Esmeralda. He raped and assaulted me.” Well, ten seconds later , the man who assaulted me walks up behind me .... on to Luxury Bahia Principe Esmeralda property and says he’s leaving and asks if I’m okay. Réputé pour son cadre luxueux et sa proximité de grands restaurants, le Luxury Bahia Principe Esmeralda vous permet de profiter pleinement de ce que Punta Cana a de mieux à offrir. 1 hour per day free (subject to availability and Upon request,) paddle surf, kayaks, tennis, catamarans for hire, snorkeling. Ganze Karte anzeigen. A lot of the staff have a tendency to touch our little boy on the face which is very unhygienic and awkward for us as parents. Unbelievable! Then, they would have an evening activity later on. We don’t do the pool but there looked to be lots of chairs available there. What happened in March 2020 was the worst experience I’ve had in a very long time. Beach is the word at this hotel. The buffet food was better if you chose carefully. We really enjoyed the beach party, as well the Michael Jackson show. Il y … Only then did they “want to make us happy”. Luxury Bahia Principe Esmeralda is ranked #57 among luxury hotels in Punta Cana by U.S. News & World Report. Does Bahia Principe Luxury Esmeralda have an airport shuttle? As a family, we all enjoy an active lifestyle. Guests can enjoy a swimup bar, an on-site restaurant, and a poolside bar during their stay. When I brought it to the chains management, their response has consistently been we are focused on our staff and guests safety. If anyone was infected with COVID the compressed area we were kept in would have been a health disaster. Arena Gorda Beach is minutes away. Our mini bar was always fully stocked with beer (& pop for the kids), and it was nice to have a little bag of chips to nibble on at the end of the day, when we were getting ready for dinner. Reading other reviews, this is not the first case of it and the hotel needs to do something about it. There are a lot of high end chains looking for your business I would go there before another Bahia experience. Checkout was a nightmare. Does Bahia Principe Luxury Esmeralda have an airport shuttle? I stayed at Luxury Bahia Principe Esmeralda in Punta Cana from 11/8/2019-11/12/2019 and I will NEVER-EVER go back. When we got back to the resort, as soon as I saw the hotel gate I got out of his car and walked around the guard tower so he could no longer physically get to me. For 1. Rooms open to balconies. We enjoyed it so much that we invited the rest of our family to join us, (there were 8 of us in total) for my father-in-law’s 75th birthday celebration. The grounds are amazing and really well kept. A lot of the staff are very nice and friendly but then a lot of them are very rude and useless, saying yes to everything and then doing nothing. Could they not have called us to let us know?? Prices are the average nightly price provided by our partners and may not include all taxes and fees. I then observed him, as he was walking away, say something to another employee and point in the direction of the feces. The rooms are lovely & spacious, and the beds are very comfortable! He raped and assaulted me.” Well, ten seconds later , the man who assaulted me walks up behind me .... on to Luxury Bahia Principe Esmeralda property and says he’s leaving and asks if I’m okay. Despite not being allowed to reserve seats, everyone does it and it means tons of seats are left empty for the whole day with towels left on them from early morning. Arena Gorda - Macao, Punta Cana 23301 Dominican Republic, All linens sanitized in high-temperature wash, Hand sanitizer available to guests & staff, Look elsewhere - the Bahias are no longer great hotels. Number of persons. Rather I bring my concerns directly to the hotel. An hour later - still nothing. You can use the other surrounding resorts but other than our a la cartes we didn’t. See more questions & answers about this hotel from the Tripadvisor community. Plasma televisions come with satellite channels. Book Bahia Principe Luxury Esmeralda, Punta Cana on Tripadvisor: See 8,411 traveller reviews, 9,537 candid photos, and great deals for Bahia Principe Luxury Esmeralda, ranked #65 of 153 hotels in Punta Cana and rated 4.5 of 5 at Tripadvisor. To check in to the new hotel? All guests were moved to another hotel at 3pm (couldn’t change that time). As a family, we all enjoy an active lifestyle. For 1. What happened never is a complete nightmare. Please see our partners for more details. The Italian restaurant served up a raw pizza with heavy raw dough. Does Bahia Principe Luxury Esmeralda offer any business services? Bahia Principe Luxury Esmeralda is an upscale property on the beach. We had to move hotels after two days since they were shutting down the resorts. Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant. This accommodation offers separate sitting areas and includes day beds. A couple of times we left cause we couldn’t even get a drink (which has never happened to us in our 9 previous trips to the DR). 14K likes. We recommend calling ahead to confirm details. They laughed and slapped each other on the back. Guests of Bahia Principe Luxury Esmeralda have access to the facilities and restaurants (excluding the main buffets) of Bahia Principe Luxury Ambar & Bahia Principe Grand Aquamarine (both adults only 18+) and Bahia Principe Grand hotels within the complex. They finally offered a free room upgrade for my next visit. The wait staff at the lobby bar would walk by our table and not even look at us. Staff weren't helping guests as they were re-assigned to closing down operations - or were in small hidden groups speaking about the shut down and what was going to happen to them. find another room. We recommend calling ahead to confirm details. Réserver Bahia Principe Luxury Esmeralda, Punta Cana sur Tripadvisor : consultez les 8 412 avis de voyageurs, 9 537 photos, et les meilleures offres pour Bahia Principe Luxury Esmeralda, classé n°66 sur 173 hôtels à Punta Cana et noté 4,5 sur 5 sur Tripadvisor. Literally over a hundred guests crammed into the reservation area with only two people checking guests in. I told him I’m fine and told him not to touch me. The wait staff/ bartenders at the beach were the friendliest people on the whole resort. All guests were moved to another hotel at 3pm (couldn’t change that time). Number They said all the other rooms were taken, even though people on the same plane as us were given rooms in building 90-92 which are the closest. Peace and quiet is not a thing at this hotel. Soyez assurés que nous prenons vos observations en grande considération et qu'ils ont déjà été transmis à la Direction. Oh I could keep going but I won’t. Own or manage this property? Unbelievable! We enjoyed it so much that we invited the rest of our family to join us, (there were 8 of us in total) for my father-in-law’s 75th birthday celebration. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Les opinions de nos clients sont très importantes pour nous. Then, they would have an evening activity later on. We had reservations at specialty restaurants and when we got there there was a sign on the door “closed”. Os hóspedes terão a oportunidade de participar numa variedade de atividades, como aulas de salsa e existe uma discoteca com um DJ. We loved having access to the tennis courts which we used every morning after breakfast (be sure to reserve in advance) which, is just a short shuttle bus away form the hotel. It is Not safe for Americans there and I know I was targeted for being American. Excludes Bahia Principe Fantasia Punta Cana. This includes the convenience—and in some situations, emergency help—of having an on-site medical provider, Hospiten, a top local medical company. My family had been to this property and other Bahia properties for 10ish years. Plasma televisions come with satellite channels. You just couldn’t. The first time, we went with our family of 4. See 8,412 traveler reviews, 9,537 candid photos, and great deals for Bahia Principe Luxury Esmeralda, ranked #65 of 155 hotels in Punta Cana and rated 4.5 of 5 at Tripadvisor. Almost THREE hours! Cher client, Nous apprécions vraiment vos commentaires et tenons à vous offrir nos plus sincères excuses pour les possibles inconvénients que vous avez rencontrées lors de votre séjour. Thank god I woke up- and I asked the man to return me to the resort. Only a row of palms separates it from a band of white sand. They tried to put me in the complex which was the farthest away from the beach and I told them I wasn’t going there. Servicio exclusivo de bar en la playa para los huéspedes del Luxury Bahia Principe Esmeralda. Staff weren't helping guests as they were re-assigned to closing down operations - or were in small hidden groups speaking about the shut down and what was going to happen to them. In sum, we really enjoy our vacations in Punta Cana! Yes, it conveniently offers a business centre, meeting rooms, and a banquet room. We don’t do the pool but there looked to be lots of chairs available there. Yes, Bahia Principe Luxury Esmeralda offers an airport shuttle for guests. When we got to the resort they made us pre-check in. A pillow menu is available. My husband got food poisoning twice from Il Capriccio restaurant and the buffet restaurant. Is parking available at Bahia Principe Luxury Esmeralda? Bars only served beer. Which popular attractions are close to Bahia Principe Luxury Esmeralda? As a private provider, the service Hospiten provides is separate from our resort. We’ve already recommended this place to our friends & family. Which popular attractions are close to Bahia Principe Luxury Esmeralda? Now it is 4:30pm and we are at the new hotel with the flood of guests who had left the Esmeralda. Available on request, Response from BPCompBav, Online Reputation at Bahia Principe Luxury Esmeralda, Response from BPCompBav, Online Reputation at Bahia Principe Luxury Esmeralda. I stayed at Luxury Bahia Principe Esmeralda in Punta Cana from 11/8/2019-11/12/2019 and I will NEVER-EVER go back. I then observed him, as he was walking away, say something to another employee and point in the direction of the feces. The following morning- my friend and I went to eat, and it was clear the employees at the resort knew what had happened to me. When I brought it to the chains management, their response has consistently been we are focused on our staff and guests safety. Very efficient and all around awesome! An hour later - still nothing. Accommodations offer separate sitting areas and include day beds. Only then did they “want to make us happy”. We needed adjoining rooms due to traveling with our two daughters. You just couldn’t. This is the version of our website addressed to speakers of English in Canada. Now $213 (Was $̶5̶7̶4̶) on Tripadvisor: Bahia Principe Luxury Esmeralda, Punta Cana. Verfügbarkeit anzeigen Kleingedrucktes Die Zahlung in der Unterkunft muss in USD erfolgen. Conveniently located restaurants include Chic Cabaret & Restaurant Punta Cana, Montserrat Manor Restaurant, and Herman 311 Bar & Restaurant. I told the guards that the man sitting in the car had just raped me, taken the hotel band off my wrist and gave me a drug. Are any cleaning services offered at Bahia Principe Luxury Esmeralda? This clearly could have been dealt with by the local hotel doctor but the money to be made by sending us to the hospital is just a money making business and is very unethical behaviour. The hotel would always put something for the kids earlier in the evening. We didn't like any of the a la carte restaurants, they were awful. We finally left the pool and went to the ocean. The worst bit is the hotel clinic trying to make money out of it - the local doctor (Dr Himmler) charged us for a consultation fee only to refer us to the local hospital where we wasted half a day and paid $450 to be told our child had hand foot and mouth disease. The staff was nice, helpful and polite. The bottom line is I paid top dollar for two rooms and I am a loyal customer. I asked where my ride was and now they said they don’t speak English. Os hóspedes podem usar o internet gratuita e os quartos do Luxury Bahia … My daughter wanted a smoothie drink and it tasted heavily of some kind of cleaning solution. However, during day 2 of our stay, the staff was very pushy about my friend and I going to the COCO Bongo night club. Overall not such a great experience. Catered exactly to your liking and the preferences of your family. To check in to the new hotel? When brought to the Bahia chains attention they repeatedly talked about the struggles they are having “in these unprecedented times”. [email protected] +18095521444. We told a guard. This includes the convenience—and in some situations, emergency help—of having an on-site medical provider, Hospiten, a top local medical company. The hotel would always put something for the kids earlier in the evening. The noise around the pool is really too much most of the time. Rooms, 570 Deluxe Junior Suite Room facilities: King size bed or two full size beds Air conditioning Ceiling fan Sitting area with sofa Terrace Fully-equipped bathroom with hydromassage bath tub and separate shower, hair dryer and magnifying mirror Bathrobe and slippers VIP amenities Radio-alarm clock Flat screen satellite TV Coffee-making facilities Ironing set Pillow menu Umbrella 24 hour room service Minibar WiFi (free of charge) Other services Medical service (additional charge) Pharmacy (additional charge) Specialised service for organising weddings, incentive trips, events and anniversaries Personalised menus (for celiacs, diabetics, etc.) I was given the date rape drug, and I was raped and left for dead on the. Does Bahia Principe Luxury Esmeralda have any great views? Bahia Principe Luxury Esmeralda - All Inclusive offers 570 air-conditioned accommodations, which are accessible via exterior corridors and feature free minibar items and safes. Conveniently located restaurants include Chic Cabaret & Restaurant Punta Cana, Montserrat Manor Restaurant, and Herman 311 Bar & Restaurant. Rooms, 570 Deluxe Junior Suite Room facilities: King size bed or two full size beds Air conditioning Ceiling fan Sitting area with sofa Terrace Fully-equipped bathroom with hydromassage bath tub and separate shower, hair dryer and magnifying mirror Bathrobe and slippers VIP amenities Radio-alarm clock Flat screen satellite TV Coffee-making facilities Ironing set Pillow menu Umbrella 24 hour room service Minibar WiFi (free of charge) Other services Medical service (additional charge) Pharmacy (additional charge) Specialised service for organising weddings, incentive trips, events and anniversaries Personalised menus (for celiacs, diabetics, etc.) The buffet food was better if you chose carefully. Hugo (he works at the bar lobby in the evenings) made the best pina coladas! He said he would be right back. Taxes and fees that are shown are estimates only. What a disaster for my family just trying to get some sleep to get well for a flight. The Italian restaurant served up a raw pizza with heavy raw dough. When I mentioned to the staff that my travel agent had sent a request for us to be in a complex close to the beach, I was very rudely told to go sit down. Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay. Bahia Principe Luxury Esmeralda - All Inclusive offers 570 air-conditioned accommodations, which are accessible via exterior corridors and feature free minibar items and safes. The staff are friendly, inviting, professional and they always make us feel welcome! Bahia Principe Luxury Esmeralda Five Star Luxury Resort Punta Cana, Dominican Republic 1 (888) 774 0040 or (305) 774 0040. We had to move hotels after two days since they were shutting down the resorts. Hugo (he works at the bar lobby in the evenings) made the best pina coladas! Does Bahia Principe Luxury Esmeralda have any great views? Does Bahia Principe Luxury Esmeralda offer any business services? At the point, another security guard walked up to me and asked if “my friend” could come say bye to me and talk to me. Our 18 month old baby picked up hand foot and mouth disease due to poor cleanliness levels at the hotel. Yes, Bahia Principe Luxury Esmeralda offers an airport shuttle for guests. Are there opportunities to exercise at Bahia Principe Luxury Esmeralda? There are a lot of high end chains looking for your business I would go there before another Bahia experience. Oh I could keep going but I won’t. On a happier note, the beach is gorgeous and if u get up by 7ish you can get a hut. Arena Gorda - Macao, Punta Cana 23301 Dominican Republic, All linens sanitized in high-temperature wash, Hand sanitizer available to guests & staff, Look elsewhere - the Bahias are no longer great hotels. When brought to the Bahia chains attention they repeatedly talked about the struggles they are having “in these unprecedented times”. Due to our check in difficulties, I wouldn’t return to this resort unless it was much cheaper than what we paid. Well it is 4 months later now and the women who inherited this business from their father are not focused on customer satisfaction. Kelli Callaghan, Jeff Snyder & our boys, Aidan (14) & Darcy (13) , We were there in March. Una hora gratis al día (sujeto a disponibilidad y bajo petición) paddle surf, kayak, tenis, alquiler de catamaranes, snorkel. It took us almost an hour to check out. The buffet was very good but the main buffet is very busy, often with lineups. Bahia Principe Luxury Esmeralda – All Inclusive Punta Cana - Call Toll Free: 1-888-774-0040 or Book Online. Only when I mentioned that I researched this resort on trip advisor did they decide to. My family had been to this property and other Bahia properties for 10ish years. What food & drink options are available at Bahia Principe Luxury Esmeralda? Nope. (One of my personal favourites is the kayak race, which I’ve won both times we were there!) We finally left the pool and went to the ocean. Vos enfants seront ravis par les nombreux toboggans et autres jeux amusants au parc aquatique du Bahia Principe Luxury Esmeralda. We also enjoy playing beach volleyball, which, of course, is on the beautiful beach with an incredible view of the ocean! You can use the other surrounding resorts but other than our a la cartes we didn’t. Which languages are spoken by the staff at Bahia Principe Luxury Esmeralda? Cher client, Nous apprécions vraiment vos commentaires et tenons à vous offrir nos plus sincères excuses pour les possibles inconvénients que vous avez rencontrées lors de votre séjour. The a la carte restaurants are also quite good! Once in their care, it is up to the guest to make choices about further medical treatment, including insurance, access, and distance. The staff speaks multiple languages, including Spanish and French. Are any cleaning services offered at Bahia Principe Luxury Esmeralda? On the other hand, we inform you that we do follow a very strict daily cleaning program and constantly monitoring all safety and quality standards in our hotel since the health, welfare, and satisfaction of our guests are our priorities. (Brazilian one being one of our favourites!) We paid for a late check out due to husband and baby being sick and a late flight. Due to our check in difficulties, I wouldn’t return to this resort unless it was much cheaper than what we paid. I told him I would like to see a doctor and told him again what the man sitting in the car had done to me. Le Luxury Bahia Principe Esmeralda est l'établissement parfait pour les voyageurs souhaitant se ressourcer lors de leur séjour à Punta Cana. I told the Head security at the resort and he helped me to file a police report. Likely from a diaper. We hope to be back again soon! Scene A newer and more luxurious area of Bahia Principe complex for families and couples. Just outside our room massive works and renovations began with dust flying everywhere and of course a really loud noise. The staff was nice, helpful and polite. Facilities and services 2 Pools Sun terrace 4 Jacuzzis Sun umbrellas and loungers Beach and pool towel service BAHIA SPA (additional charge) Sports facilities: gym, 3 tennis courts, 1 padel tennis court (additional charge), multi-sports court Water activity centre Motorised water sports (additional charge) WiFi access in the lobby (free) and in rooms (free of charge) Entertainment amphitheatre 2 buffet restaurants 3 speciality restaurants 3 Bars 1 Snack- bar Wedding gazebo Punta Blanca Golf Club: 18 hole Punta Blanca Golf Club, designed by Nick Price (additional charge) Pueblo Principe: Shopping and Leisure Mall with local craft stores, live music, shows, stores, bars, karaoke, disco and casino. It's a shame because this hotel has a lot of potential but I don't think I'd recommend it nor would I return. The meals are delicious, where there is always a wide variety of food being offered. Bahia Principe Luxury Esmeralda, Punta Cana: czytaj obiektywne recenzje i oglądaj zdjęcia podróżnych. They laughed and slapped each other on the back. more. A pillow menu is available. Peace and quiet is not a thing at this hotel. Claim your listing for free to respond to reviews, update your profile and much more. I usually don’t take my complaints to the internet. 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What are some restaurants close to Bahia Principe Luxury Esmeralda? Kelli Callaghan, Jeff Snyder & our boys, Aidan (14) & Darcy (13) , We were there in March. I stayed at Luxury Bahia Principe Esmeralda in Punta Cana from 11/8/2019-11/12/2019 and I will NEVER-EVER go back. I am almost 100% sure that this man has assaulted and raped tourist before. I usually don’t take my complaints to the internet. He came to look, spoke into his walkie talkie, and said someone would come. Our mini bar was always fully stocked with beer (& pop for the kids), and it was nice to have a little bag of chips to nibble on at the end of the day, when we were getting ready for dinner. Include Bavaro beach ( 3.9 km ) during the day czytaj obiektywne recenzje I oglądaj zdjęcia podróżnych before Bahia. Am almost 100 % sure that this man has assaulted and raped tourist before works at the.. Czytaj obiektywne recenzje I oglądaj zdjęcia podróżnych miss out on this resort unless it was much than... 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